Privacy Policy

1. Equestrian Center Marina is committed to protecting your personal data. Our privacy policy aims to inform you about the collection, processing, and use of the data you may provide to us. We are committed to respecting this policy as well as the recommendations and standards established by the CNIL (French Data Protection Authority).

2. The protection of your personal data

   As part of our business relationship, we collect and process personal data about you. This personal data includes any information that allows us to identify you as an individual, such as your name, email address, or telephone number. We are committed to protecting your privacy. We use your personal data in accordance with applicable laws and regulations regarding data protection and privacy, including the European General Data Protection Regulation (GDPR).

This document specifies:

• What type of personal data we collect.

• Why we collect them.

• How we use them.

• How long do we keep them?.

• Who is likely to consult them?.

• How you can contact us.

• Your rights regarding the personal data we hold about you, including your rights to modify, delete, access and view your data.

3. What type of data do we collect

   We collect the following data:

   (a) The data we collect when you register

When you register for one of our programs, we ask you, among other things:

• Your name, surname and title

• Your postal address

• Your email address

• Your phone numbers.

• Your profession

• Your preferences

• Your date of birth

• Your riding level

• Your height and weight

(b) The data we collect relating to your use of our website

When you register online or browse our site, we collect:

information relating to your browsing history on our website and your location in particular.

4. Why are we asking for this information?

• When you register online, we need your contact information to process your request.

• We are asking for information to better guide you through our offer.

• It is possible that you may also provide us with personal data through questions about our products and customer satisfaction.

5. How we use your personal data

   We detail below the purposes for which we use your personal data. We are legally required to establish a “legal basis for processing,” meaning that we must inform you on what grounds we are authorized to use your data. The legal basis for each purpose is either obtaining your consent to the use of your personal data, the necessity of using your personal data to perform a contract to which you are a party, a legal obligation, or if the use of your personal data is necessary for our legitimate interests (in which case, we will explain what those interests are).
   

   Purposes of the processing	Our legal basis
   To communicate with you regarding your order for a service	Contractual necessity: we use your personal data in order to fulfill our contractual obligations (e.g., to provide a service you have requested)
   We will contact you to ask you to leave a comment on a service or to give us feedback after the service has been provided.	Legitimate interest: we use your personal data to improve our services
   To notify you of changes to our services or to communicate with you. For example, we may use your contact details to respond to any requests you send us	Legitimate interest: we use your personal data to keep you informed about new services and to respond to your requests
   To send you information about services, including special offers and discounts	Legitimate interest and consent: We use your personal information to send you this information. In some cases (such as when we are required to do so by law), we also ask for your consent before sending you this information
   Reviewing your previous requests in order to offer you special deals or to personalize your stay.	Legitimate interest: we use your personal data to offer you these deals and to personalize your experience.
   Help us evaluate, develop and improve the services we offer.	Legitimate interest: we use your personal data to enable us to offer you and our other customers the best quality of service
   File a complaint	Legal obligation: We use your personal data to process a complaint. In some cases, we may be legally required to disclose your personal information (for example, in connection with legal proceedings)
   To prepare legal documents, for example invoices, credit notes and declarations	Legal obligation: We use your personal data to process a complaint. In some cases, we may be legally required to disclose your personal information (for example, in connection with legal proceedings)
   	But also to establish documents containing all the mandatory information required by law, including your name, surname and postal address.

6. How long we keep your personal data

   We are legally required to retain your personal data only for as long as necessary for the purpose for which it was collected. The length of time your personal data is retained will be determined by several factors, including the reasons we use the data, the amount and sensitivity of the information, the potential risk of misuse or disclosure, and our legal and regulatory obligations.

7. With whom do we share your personal data

We may disclose your personal data to third parties, including in the following cases:

• We may share the data we hold about you with third parties who also hold data about you (travel agencies specializing in the sale of equestrian holidays) for the purpose of identifying you. For example, we may share your information with social networking sites such as Facebook.

• We may share personal data with external organizations (including the police or other law enforcement agencies, emergency services, and hospitals) for prevention purposes or in the event of an accident. These third parties may cross-reference the information we provide with public or private databases and may keep a record of these checks for future security purposes.

• We may transmit personal data to our insurers in the event that legal action is or may be taken against us.

• We may transfer personal data to third parties if we are required to disclose or share your personal data in order to comply with any legal obligation (including in connection with a court order), or in order to perform or enforce any agreement we have with you or which may concern you (including agreements between us), or to protect our rights, property or safety or that of our customers, employees or other third parties.

• We may share anonymous or aggregated data (such as aggregated statistics or other anonymous data) with third parties.

8. Your rights

   You have the following rights:

• Access the personal data we hold

• Correct any inaccurate personal data.

• Delete your personal data if there is no legitimate or legal reason to retain it

• Limit the processing of your data

• You can object to the use of your personal data for the purpose of sending marketing materials such as, for example, our catalogues, emails, discounts.

• We will transmit the personal data you have provided to us in a structured and commonly used electronic format, or transmit this data directly to another company if technically feasible. This applies when we use your personal data based on your consent or when it is necessary for the performance of a contract to you (see "How we use your personal information" above).

• You have the right to object to any automated individual decision-making or profiling

Our security procedures mean that we may request proof of your identity before responding to your requests.
We want to ensure that the personal data we hold about you, as well as your contact preferences, are accurate and up to date. If any of this information is incorrect, please let us know via the Contact.

For more information on exercising your rights: www.cnil.fr/fr/comprendre-vos-droits

9. How to contact us

   To exercise your rights, update your contact details, or request a copy of your personal information, you can:

• Unsubscribe from marketing offers received by email or via social media.

• If you wish to contact our Data Protection Officer, you can send an email to amourpourlecheval@gmail.com

11. Protect your personal data

    Data transmission over the internet is not completely secure. This risk is common on the internet and is not specific to our services. We cannot guarantee the security of your data (including your personal information) transmitted to our services. All transmission is at your own risk.
    It is important to protect yourself against unauthorized access to your password and computer equipment. Be sure to log out and close your browser when you have finished your session. This will help prevent third parties from accessing your personal information if you share your computer equipment or use a device in a public space such as a library or internet café.

12. Update to this policy

    We reserve the right to update this policy periodically.

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